Lead and Learn Educational Consulting

Effective date: December 18,2024

Scope of Services

What I Can Do:
- Provide guidance and support to help families understand and navigate how their child with a disability is educated.
- Offer expertise on IDEA law and accommodations/modifications for children with disabilities.
- Support families in preparing for IEP meetings and collaborating with school teams.
- Educate parents on their child’s rights and available resources.
What I Cannot Do:
- Provide legal advice or represent clients in legal proceedings.
- Guarantee specific outcomes from school meetings, programs, or services.
- Act as a school official or replace the role of other licensed professionals (e.g., psychologists, therapists).
- I do not provide psychological, therapeutic, or medical services.
Client Responsibilities:
- Providing accurate and complete information about their child’s educational history and needs.
- Being active participants in meetings and decision-making processes.
- Following through on agreed-upon action plans or next steps.
Travel Policy
- I am happy to provide in-person support for families, schools, or meetings within a designated travel range.
- Mileage will be charged at the standard IRS rate ($0.67 per mile as of 2024) for round-trip distances exceeding 20 miles.
- Extended travel time (more than 1 hour round trip) may be billed at an hourly rate discussed and agreed upon in advance.
Payment and Refund Policy
- Payment is due prior to services unless otherwise agreed upon.
- For ongoing services, invoices must be paid within 7 days of issue.
- Accepted Methods: Credit Card (fees may be applied), ACH electronic payment, or paper check
- Refunds will not be provided after services have been delivered. Pre-paid services canceled in advance may be refunded minus any expenses incurred (e.g., travel).

Code of Conduct

I strive to create a professional, supportive, and respectful environment. I expect:

Respectful and professional communication at all times.
Mutual understanding that advocacy is a collaborative process requiring trust and shared effort.

If communication or behavior becomes unproductive, I reserve the right to terminate services.

Communication Policy

I am available during regular business hours (Monday-Friday, 9 AM - 5 PM CST) for phone calls, emails, and virtual meetings.

Response time for emails and messages is typically within 24 hours during business days.
Urgent issues will be handled as promptly as possible.

Disclaimer and Confidentiality Policy

While I provide educational consulting services to help you advocate for your child, I am not a licensed attorney, therapist, or medical professional. I do not provide legal advice, nor can I represent you in any legal matters. The information and guidance I offer are based on my professional experience and expertise in the special education field.

I respect your privacy and will handle all personal and educational information with strict confidentiality.

Information shared during our sessions or consultations will not be shared with third parties without your written consent, except as required by law.
Digital records, notes, and communications will be stored securely.

Contact Us

If you have any questions, concerns or complaints about this policy , please contact us: